01. Tech to Make Your Life Easier

First up is our PropertyFile system, a secure digital portal which you can access 24 hours a day, 365 days a year for the entire duration of your contract with us. We’ll upload and store important documents such as tenancy agreements, invoices, inventories and inspection reports to it, so you don’t have to search through your emails. You’ll also have immediate access to information such as key tenancy dates.

Tenants can now also report any maintenance issues or repairs to us online, 24/7, 365 days a year. By using our digital Report a Repair facility their issue will be acknowledged immediately. Read more about our Report a Repair facility by clicking here.

02. Standard & Premium Property Management

Our Standard Property Management package includes:

• Rent reviews
• Deposit handling
• Rent collection
• Landlord’s PropertyFile
• Report a Repair Facility
• Six monthly property visits;
• Full photo reports;
• Overseeing contractors for repairs, faults and fixes;
• Dealing directly with your tenants’ problems;

If that hasn’t tickled your fancy enough, we also collect our own fee as part of the rent collection – if you don’t get paid, we don’t get paid (a great incentive for prompt rent collection if ever there was one!).

Our Premium Property Management service goes not just an extra mile, but multiple extra miles. Never before has renting your property been so stress-free. In addition to the above features found in our Standard Property Management package, you’ll also benefit from:

• Guaranteed rent payments (terms apply).
• Absolutely no tenant’s dilapidations.
• No legal fees.
• We’ll deal with Landlord HMRC tax returns on your behalf.
• Tenancy agreement.
• No NRL1 approval included.
• Notice preparation.
• Six monthly property inspections.

03. Excellence in Service

One of the many benefits of working with us is the personal approach we can provide. In fact, working with D&D will be one of the best relationships you’ve ever had, but with less candlelight and 80’s power ballads.

Our genuine desire to do the best job possible, coupled with our commitment to ensure your property reaches its fullest market potential, has cemented us firmly as the market-leading local agent. We’re also one of the UK’s best estate agents according to the Best Estate Agents Guide and we’ve won multiple awards (we’re modest too) – but more about that later.

Moreover, we aim to provide a genuinely useful service. We’re experts in our field and we’re able to offer multiple complimentary services, such as mortgage advice or surveying, all under one roof. We also always go above and beyond for our clients – we’re helping you with one of your biggest assets, so we try to make the experience as stress free as possible.

04. We're Locals

Established in 1927, we know this neighbourhood. We’ve been in Finsbury Park and Stroud Green for over 93 years (yet we don’t look a day over 92!). As a result, we’re one of the most recognised local businesses and our heritage has helped us to become one of the most trusted too.

The majority of our team live locally, some were even born in the area. So, not only are we local experts, we’re motivated by more than just income – we actually care about local businesses, people and the environment around us. We want the local area to thrive and so we work hard to contribute to the community, whether that’s through charitable endeavours, in-kind support, promoting the area or using local suppliers. Read more about our work within the community here.

05. Market Leaders & Award Winners

It’s always lovely to be told that you’re doing a good job. In 2019, out of tens of thousands of branches that were judged, we were voted the 7th best estate agent in the UK, as well as the best single office estate agent in North London, by the Best Estate Agent Guide.

The awards are judged on a set of criteria: including how good we are at customer service, property marketing, time on market, market share, and success on completion. In 2020 the BEAG changed their format and this time the highest accolade goes to those agencies who were voted in the top 3% of all agencies judged – of which, we are one!

We’ve also won multiple awards for excellence in sales and lettings and are proud to be market leaders within our area.

06. We Attract Thousands of Potential Tenants

Our heritage, prominent office in a high footfall area and our proven reputation have earned us a large, loyal repeat customer base. Then there’s our absolutely superb marketing efforts (we’re not shy about it either) … We’re unusual in that we have a dedicated in-house marketing team and we have a partnership with a locally based design and creative agency. How many independent, or even large, estate and lettings agencies can say the same?

We routinely access thousands of potential tenants. But we go one step better than that – we’re extremely good at identifying the right tenants for your property and how to most effectively reach them. We create targeted campaigns that best represent your property to these audiences and capture their imaginations. Which is then all backed-up with impressive factual details, enabling prospective tenants to validate their decision to rent your property. This ensures that we obtain not only the best rents possible for your property, but also the right type of tenant. This results not only in a significantly higher success rate in completion but also in happier, more responsible and longer term tenants. Read more about our Property Marketing service here.

07. Love Local & Giving Back

We’re incredibly proud of our involvement with charities and local organisations and always strive to have a meaningful impact on the community around us. We enjoy meeting our neighbours and getting involved with local events, providing in-kind support and raising money for local causes.

Whilst we help a variety of different social causes, we care passionately about three core issues:

1. Local independent businesses and helping our neighbourhood thrive.
2. Helping those with special needs. Three of our team members have relatives who are differently abled, so this is a subject that’s very close to our hearts.
3. Supporting mental health initiatives both within the workplace and within the wider community.

To read more about our charitable and community efforts click here.

08. A Full Service Agency

It’s our aim to provide full support for our landlords at every stage of the lettings and property management process. By providing as many services as possible in-house, or through our tried-and-tested (and consistently monitored) partners, we hope to be able to provide some much needed relief from what can otherwise be a headache inducing process.

From helping you with mortgage, insurance and other financial advice, through to project managing property refurbishments – we’re here to help. Furthermore, there’s absolutely no obligation to use any of our in-house or partner services and we’ll never pressure you into opting into any of these services!